Cloud PMS for hotels that simplifies operations and delights guests
Try an intuitive cloud PMS that energizes your team and wows guests by surfacing the tools, insights, and connectivity needed to stay competitive across any hotel or hospitality group.
Ready to take your hotel operations to the next level?
Leave old methods behind. Meet a user-friendly solution that blends Operations, Payments, and Guest Experience so your team can work confidently and thrill every guest. Schedule a guided tour — we are ready to help you stand out.
Hospitality consulting
Not sure where to start?
We guide you with a complimentary consultation.
Flow management
Accelerate every step of check-in, check-out, and guest services.
24/7 support
Support available around the clock, right on your device.
Intuitive interface
Friendly experience for both staff and guests.
Data-driven insights
Improve your services with actionable intelligence.
Optimize your integrations
Connect with partners and bridge your system to multiple applications while keeping data synced in real time. SmartGuest makes integrations easier, from payments to marketing and distribution, so you have everything in one place.
Plans
Choose your plan based on the features your hotel needs. Pricing is tailored to your number of rooms and the modules you pick.
Essential
Custom quote
The complete PMS to run your hotel.
- Reservations, Booking Map and Room Map
- Check-in / Walk-in / Check-out and Front Desk Cashier
- Registers (guests, rooms, rates, products and services)
- Meal control
- Automatic FNRH (guest registration required by Brazilian law)
- Operational reports
- Standard support (WhatsApp, email and phone)
Professional
Custom quote
Direct bookings and finances under control.
Everything in Essential, plus:
- Full Financial module (accounts payable and receivable, bank statement, chart of accounts, cash drawer reconciliation)
- Housekeeping
- Parking
- Management reports
- Your own Booking Engine (white-label site + widget for your website)
- Channel Manager / OTA integration (Booking, Expedia and others)
- Priority support
Premium AI
Custom quote
Artificial intelligence and automation to scale.
Everything in Professional, plus:
- AI Booking Chatbot (answers and converts on your hotel website)
- SmartGuest AI — Insights (VIP alerts, guest behavior, revenue optimization)
- Guru — AI assistant to query your hotel data in natural language
- 24/7 support for critical issues
Frequently asked questions
Here are some common questions from our clients. Didn’t find your answer? Contact us!
- SmartGuest helps you manage reservations, check-in/out, room occupancy (UHs), prepayments, housekeeping, meals, and all other front desk information. Our platform is complete for modern hospitality management.
- The platform can connect to distribution channels, payment solutions, and marketing tools. We currently integrate with HSystem and Bukly, enabling connections with the most relevant OTAs such as Booking.com, Hotels.com, Expedia, and Airbnb.
- Cost includes licensing, implementation, and support. Contact us for a full quote.
- We offer 24/7 technical support (Premium plans), comprehensive onboarding training, and ongoing updates. Our consulting team is ready to help you implement hospitality best practices.
- Implementation is fast and can be completed within 24-48 hours depending on your hotel size. Our support team guides you through every stage for a smooth transition.
- Yes, the interface is fully responsive and works seamlessly on smartphones, tablets, and desktops. Manage your hotel from anywhere, anytime.
Book a free demo and transform your hotel!
Schedule a fully free demo and discover how SmartGuest boosts operational efficiency, lifts guest satisfaction, and increases your revenue by up to 20%.