Cloud PMS for hotels that simplifies operations and delights guests
Try an intuitive cloud PMS that energizes your team and wows guests by surfacing the tools, insights, and connectivity needed to stay competitive across any hotel or hospitality group.
Ready to take your hotel operations to the next level?
Leave old methods behind. Meet a user-friendly solution that blends Operations, Payments, and Guest Experience so your team can work confidently and thrill every guest. Schedule a guided tour — we are ready to help you stand out.
Hospitality consulting
Not sure where to start?
We guide you with a complimentary consultation.
Flow management
Accelerate every step of check-in, check-out, and guest services.
24/7 support
Support available around the clock, right on your device.
Intuitive interface
Friendly experience for both staff and guests.
Data-driven insights
Improve your services with actionable intelligence.
Success stories from our clients
See how SmartGuest is modernizing hospitality management in Brazil with measurable outcomes:
Mônica Medeiros
Front Desk Manager, Hotel Estrela do Mar
Implementing SmartGuest revolutionized how we serve guests. Automation cut check-in time by 70% and boosted guest satisfaction by 25%. It’s essential for hotels pursuing excellence.
Giuliano Ferraz
Operations Director, Pousada Solar
SmartGuest streamlined our housekeeping workflows. We reduced room prep time by 40% and lifted occupancy by 15% in the first quarter. The ROI was fast and meaningful.
Joyce Campos
Owner, Hotel Campos do Vale
SmartGuest allowed us to align every department and sharpen our processes. Reservation errors dropped 95% and response time fell below one minute. Revenue climbed 23% within six months.
Optimize your integrations
Connect with partners and bridge your system to multiple applications while keeping data synced in real time. SmartGuest makes integrations easier, from payments to marketing and distribution, so you have everything in one place.
Our Plans
No matter the size of your property, we have the ideal plan for you. Check them out:
Basic
- Reservations
- Room availability
- Check-in and check-out
- Guest profiles
- Email support
Standard
All Basic features +
- Online booking
- OTA channel integration
- Rate management
- Performance reporting
Premium
All Standard features +
- Operational management
- Meal management
- Advanced analytics & custom reports
- Priority 24/7 support
Frequently asked questions
Here are some common questions from our clients. Didn’t find your answer? Contact us!
- SmartGuest helps you manage reservations, check-in/out, room occupancy (UHs), prepayments, housekeeping, meals, and all other front desk information. Our platform is complete for modern hospitality management.
- The platform can connect to distribution channels, payment solutions, and marketing tools. We currently integrate with HSystem and Bukly, enabling connections with the most relevant OTAs such as Booking.com, Hotels.com, Expedia, and Airbnb.
- Cost includes licensing, implementation, and support. Contact us for a full quote.
- We offer 24/7 technical support (Premium plans), comprehensive onboarding training, and ongoing updates. Our consulting team is ready to help you implement hospitality best practices.
- Implementation is fast and can be completed within 24-48 hours depending on your hotel size. Our support team guides you through every stage for a smooth transition.
- Yes, the interface is fully responsive and works seamlessly on smartphones, tablets, and desktops. Manage your hotel from anywhere, anytime.
Book a free demo and transform your hotel!
Schedule a fully free demo and discover how SmartGuest boosts operational efficiency, lifts guest satisfaction, and increases your revenue by up to 20%.